Privacy Pledge to Our Customers
PetSolutions is committed to uphold your privacy at all times. We appreciate your business and respect your right to privacy. We will not sell, rent, or give your name, phone number, or address to any other third party. This statement applies to all information gathered from our website.
In very rare situations, we may reveal specific information upon governmental insistence, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide informations to these agencies or companies for marketing or commercial purposes.
How We Collect Your Information
We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. We may collect information (including name, address, telephone number, email address, transaction information and credit card information) when you:
- Place an order from our catalogs or our website
- Signup for email specials
- Enter a contest or sweepstakes
- Referred by a friend
Our site uses order forms for customers to request information or products. We collect visitor contact information (such as email address or billing address) and financial information (such as credit card account numbers) in order to distribute information or deliver merchandise to our customers. Customer contact information is kept for use only to get in touch with customers when necessary. Please remember, it is your choice to disclose any personal information. You have the option to access our website and browse our site without disclosing any of your personal information.
Cookies assist us in identifying our returning customers and tracking items placed in their shopping carts. We store an identification number in your cookies that is only significant to petsolutions.com. At no time is there any personal information stored in your cookie. If you have cookies disabled, we will not be able to remember items you have placed in your shopping cart.
Links to Other Sites
We provide links on our website to other sites we think are beneficiary to our customers. These sites operate independently of PetSolutions and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
How We Keep Your Information Secure
We give you the option of using a secure transmission method to send us the following types of personal data:
- Primary personal data (such as name and contact details)
- Identifiers (such as credit card details, Web site password)
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- Unauthorized access
- Improper use or disclosure
- Unauthorized modification
- Unlawful destruction or accidental loss
Our Website's Secure Socket Layer (SSL) technology is protected by VeriSign Secured. When your personal information is exchanged with any address beginning with https, it is encrypted using SSL before transmission. Rest assured that your information is shielded by this complex form of cryptography, making it essentially impossible for a third party to decrypt.
The McAfee company daily tests and certifies our website to be secure. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests. This helps keep you safe from identity theft, credit card fraud, spyware, spam, viruses, and online scams.
Receiving Emails and Catalogs
Customers may opt-out of receiving future mailings from us at any time. If you ever decide that you no longer wish to receive our emails, simply send an email to [email protected] with the word "Unsubscribe" in the subject field.
If you ever decide that you no longer wish to receive our money-saving catalogs simply call us at 800-737-3868 or email at [email protected] and request that your name be removed from our mailing list.