Save on Dog Flea and Tick

Contact PetSolutions

Contact PetSolutions


We have several ordering methods to suit your every need.

1. Order online with our secure shopping cart.
2. Telephone toll-free at 1-800-737-3868
3. Fax your order at 937-320-4310
4. Print and mail your orders to:

802 N. Orchard Lane
Beavercreek OH 45434

Customer Service Hours:

8 AM to 9 PM EST Monday - Friday
9 AM to 6 PM EST Saturday
12 PM to 5 PM EST Sunday

Important Notice: All calls are important to us, however, we will be performing system upgrades, on the night of (Monday) January 23rd, 2017. During this time, please understand that calls will not be answered after 7:30pm EST, and the voicemail system will be unavailable. We will reopen at 8am the following day, and will be more than happy to assist you in any way we can. We apologize for the inconvenience this may cause.

We are open 8:00 AM to 2:00 PM on Christmas Eve and 12:00 PM to 5:00 PM on Memorial Day and Labor Day. We are closed on Easter, Thanksgiving, and Christmas Day.

Specialized Customer Service

We want our customers to be able to shop online with ease and safety. With our 24/7 ordering, we are here when you need us. If you see an item on our site or in our catalog that doesn't have all of the information you need listed, simply contact us via telephone toll-free at 1-800-737-3868 or email us at and one of our expert staff will provide the answers you need.


We accept Visa, Mastercard, American Express, and Discover. We also accept certified check, money order, and personal check. Credit cards are not charged until merchandise leaves our warehouse. Back ordered supplies ship as soon as available with no additional freight charges, live items are unable to be back ordered. We do not ship COD.

Contact Customer Service with Questions

If you have specific questions or concerns, please contact us using the form below.