Dry Goods Shipping Policy and Rates
For a limited time, we are proud to announce that we offer FREE SHIPPING on all dry goods orders over $49*. We are keeping our lower shipping rates for every day orders $49 and below, starting at just $6.99. Frozen Food, Live Fish, and Live Reptiles have different shipping policies.
4th of July Customer Service Hours
Please note, Customer Service will be open from 12 PM - 5 PM EST on Saturday, July 4, 2015.
Dry Goods Same Day Shipping Information and Rates
Expedited orders placed before 5 PM EST ship same day Monday through Friday. Next Day and 2nd Day Orders must be placed by 2 PM EST in order to ship out same day Monday through Friday. Orders placed Friday after 5 PM, Saturday, and Sunday will ship Monday morning. Dry goods are only delivered Monday through Saturday.
Shipping is based on FedEx delivery within the 48 contiguous states. Orders to Alaska, Hawaii, Virgin Islands, Puerto Rico, APO/FPO or PO Box addresses are shipped at standard U.S. Postal Service Priority Mail rates. We are not responsible for duty or other charges. Note that FedEx cannot deliver to P.O. Boxes. Unfortunately, we do not ship internationally. However, we do ship to APO/FPO addresses for those individuals serving overseas in military and government positions.
If Economy shipping is chosen, we will ship your order via the least expensive way possible. As a result, orders with multiple boxes may arrive at different times by different carriers (FedEx, FedEx SmartPost, USPS).
Orders can be shipped Next Day Air or 2nd Day Air. Additional charges will be calculated in the shopping cart.
*Free Shipping is for FedEx Economy orders only. Available only within the 48 contiguous states. Orders to Alaska, Hawaii, Puerto Rico, APO/FPO or PO Boxes are not able to receive free shipping.
FedEx Expedited Transit Times for Dry Goods
A map with estimated Expedited Ground Transit Times for the continental U.S. shipments. These times are based on the time the order is shipped, not to be confused with the day the order is placed. If you would like exact transit times, please place the items you wish to purchase in your shopping cart, enter your postal code, and click the "Estimate" button.